Privacy Policy

TV Protect ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect information when you use tvprotect.co.uk. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

TV Protect operates tvprotect.co.uk, a consumer technology resource platform providing practical guidance on television ownership, maintenance and home entertainment optimisation. Our contact email is [email protected].

What data we collect

Data you provide directly

When you submit the contact form, we collect your name, email address and the content of your message. When you subscribe to our newsletter, we collect your email address only. We do not request or store payment information.

Data collected automatically

If you consent to analytics cookies, we collect anonymised data about how pages are used, including pages visited, time on page and approximate geographic location (country level only). We do not collect precise location data. We do not use advertising tracking pixels or behavioural profiling.

Tool usage data

Our interactive tools (viewing distance calculator, lifespan optimiser, etc.) process inputs locally in your browser. No tool input data is transmitted to our servers or stored.

How we use your data

We use contact form submissions to respond to your enquiry. We use newsletter email addresses to send occasional updates about new guides and tools. We use anonymised analytics data (with your consent) to understand which content is most useful. We do not sell personal data to third parties. We do not use personal data for advertising purposes.

Legal basis for processing

We process contact form data on the basis of legitimate interests (responding to your request). We process newsletter subscriptions on the basis of your consent. We process analytics data on the basis of your consent (cookie acceptance).

Data retention

Contact form messages are retained for up to 12 months then deleted. Newsletter email addresses are retained until you unsubscribe. Anonymised analytics data is retained for up to 26 months.

Cookies

We use a cookie consent banner on first visit. Strictly necessary cookies (for tool preferences) are set regardless of consent. Analytics cookies are only set if you click Accept. We use localStorage to remember your cookie preference. No third-party tracking cookies are set without your consent.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent at any time; lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at [email protected].

Third-party services

We use Google Fonts, which loads font files from Google servers. This may involve your IP address being processed by Google. See Google's privacy policy for details. No other third-party services load scripts or tracking code on this site without your consent.

Changes to this policy

We will update this policy when our practices change. The date at the top of this page reflects the most recent revision. Significant changes will be communicated via the site.

Contact

For privacy enquiries: [email protected]